Executive Coaching Service Agreement  

This agreement is between Client and Big Blue Sky Coaching LLC dba Made To Matter (“Coach”).

Client Responsibility
Client is responsible for creating and implementing their own physical, mental, emotional, and professional well-being, decisions, and actions. The Coach is not and will not be liable for any actions or inaction, or for any direct or indirect results of coaching services. Client understands coaching is not therapy and does not substitute for therapy if needed. Coaching does not prevent, cure, or treat any mental disorder or medical condition.

Intended Use
Coaching is not a substitute for professional advice from legal, mental health, medical, financial, or other qualified professionals. Client agrees to seek independent guidance for such matters when appropriate.

Engagement Expectations
Client agrees to communicate honestly, be open to feedback, and create the time and energy necessary to participate fully in the coaching process.

Procedure
Coaching sessions will be scheduled based on mutual availability, initiated by the Client. Sessions are typically conducted by video call via Google Meet. Should calls be made by phone, the Client typically initiates the call to the Coach.

Payment & Termination
Either party may cancel the agreement with 30 days’ written notice (“notification date”).
Services will be billed through the end of the next full calendar month (“termination date”).
Client may choose to continue sessions through the termination date or stop coaching at the notification date.

Session Rescheduling Policy
Client agrees to provide at least 24 hours’ notice to cancel or reschedule a session.
Sessions should not be rescheduled for convenience but may be rescheduled for cause—meaning unavoidable conflicts or events outside of the Client’s control. The Coach will make a good-faith effort to reschedule, but is not obligated to offer credits or refunds. Repeated cancellations may or may not be rescheduled.

Confidentiality
Both parties agree to maintain the confidentiality of all proprietary or sensitive information, including conversations between the Client and Coach or Client’s employees and the Coach, except as required by law (e.g. subpoena or judicial order). Each party agrees to notify the other promptly if such disclosure is requested. This confidentiality provision survives termination of the agreement.

Indemnification
Each party agrees not to infringe upon the rights of others or violate any laws during this engagement. Client agrees to indemnify and hold harmless the Coach from any claims resulting from the Client’s use of coaching services.

Limited Liability
Coach makes no guarantees or warranties, express or implied, regarding the outcomes of coaching. Client agrees that the Coach is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business opportunities. 

Governing Law
This agreement constitutes the entire understanding between the parties and supersedes all prior discussions or agreements. It is governed by the laws of the State of South Carolina.